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Converting Exchange Online Mailboxes to Modern Public Folders

Understanding Exchange Online Shared Mailboxes
Exchange Online is Microsoft’s cloud-based email platform for business. It is a powerful tool that is easy to use and provides a secure environment for collaboration and communication. Exchange Online provides users with the ability to create shared mailboxes, which allow multiple users to access and collaborate on emails stored in the mailbox. This article will provide an overview of shared mailboxes and explain how to convert mailboxes already migrated to Exchange Online to shared mailboxes.

What is a Shared Mailbox?
A shared mailbox is a mailbox that multiple users can access. It can be used for a variety of purposes, including collaboration, team communication, and customer service. Shared mailboxes are a great way to centralize communication and ensure that everyone can stay up to date on important conversations.

How to Convert Mailboxes Already Migrated to Exchange Online to Shared Mailboxes
The process of converting existing mailboxes to shared mailboxes is very simple. The first step is to create the shared mailbox. To do this, navigate to the Exchange Admin Center and select the “Shared Mailboxes” tab. Enter the name and email address of the shared mailbox, and then click “Create”.

Once the shared mailbox is created, the next step is to add the users who will be accessing the mailbox. To do this, select the “Permissions” tab, and then click “Add”. Enter the name of the user or group you would like to add, and then select the permission level for that user or group.

Finally, the mailbox needs to be converted to a shared mailbox. To do this, select the “Mailbox Settings” tab, and then click “Convert to Shared Mailbox”. Once the mailbox has been converted, the users who have been added to the mailbox will be able to access the mailbox and collaborate on emails stored in it.

Conclusion
Shared mailboxes are a great way to centralize communication and collaboration in Exchange Online. They provide a secure environment for users to collaborate on emails and ensure that everyone is up to date on important conversations. Converting existing mailboxes to shared mailboxes is a simple process, and can be done quickly and easily in the Exchange Admin Center.
References:
Converting mailboxes already migrated to Exchange Online to Shared mailboxes

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