ServiceNow Integration with Intune Adds Value to Remote Help Desks
The pandemic has driven a shift to remote IT help desks, and IT admins need the right tools to support remote workers. Microsoft Intune has the answer with its integration with ServiceNow, a cloud-based IT service management platform. Here, we’ll explore how this integration adds value to remote help desks, and how Intune can help IT admins manage devices and applications.
What is ServiceNow?
ServiceNow is a cloud-based IT service management platform that enables IT teams to automate and streamline their IT services. It provides an integrated set of IT service management tools that help IT admins effectively manage their IT services, such as incident and change management, application and user management, and IT asset management. ServiceNow also provides the ability to integrate with other products and services, including Microsoft Intune.
How Does ServiceNow Integration with Intune Help Remote Help Desks?
When ServiceNow is integrated with Intune, IT admins can easily manage devices and applications remotely. Intune provides a number of features that can help IT admins manage devices and applications, such as the ability to deploy applications and manage settings remotely, and the ability to monitor the performance of applications and devices. By integrating ServiceNow with Intune, IT admins can more effectively manage their remote help desks and ensure their users have the tools they need to be productive.
What Are the Benefits of ServiceNow Integration with Intune?
The integration of ServiceNow and Intune offers a number of benefits for IT admins. By integrating the two, IT admins can:
* Manage devices and applications remotely.
* Deploy applications and manage settings remotely.
* Monitor the performance of applications and devices.
* Automate and streamline IT services.
* Integrate with other products and services.
How Do I Get Started with ServiceNow Integration with Intune?
Getting started with ServiceNow integration with Intune is easy. The first step is to create a ServiceNow account, then connect it to Intune by going to the Intune console, selecting the “ServiceNow” tab, and providing your ServiceNow credentials. Once you’ve connected your ServiceNow account with Intune, you can start managing devices and applications remotely.
Conclusion
By integrating ServiceNow with Intune, IT admins can more effectively manage their remote help desks and ensure their users have the tools they need to be productive. The integration offers a number of benefits, such as the ability to manage devices and applications remotely, deploy applications and manage settings remotely, and monitor the performance of applications and devices. Getting started with ServiceNow integration with Intune is easy and can help IT admins better manage their remote help desks.
