Outline:
I. Introduction
A. What is Microsoft Viva Sales?
B. How it is Integrated with Dynamics
II. Benefits of Microsoft Viva Sales
A. Improved Sales Teams
B. Automated Processes
C. Increased Productivity and Efficiency
III. Features of Microsoft Viva Sales
A. Automated Lead Engagement
B. Sales Insights
C. Proactive Customer Service
D. Data-driven Sales Forecasting
IV. How to Implement Microsoft Viva Sales
A. Step 1: Define Goals and Objectives
B. Step 2: Set up Dynamics Environment
C. Step 3: Install and Configure Microsoft Viva Sales
D. Step 4: Train Your Users
V. Challenges with Microsoft Viva Sales
A. Security Concerns
B. Compatibility Issues
C. Data Management
VI. Conclusion
A. Summary of Microsoft Viva Sales
B. Benefits for Sales Teams