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Scaling Public Folders in Exchange Online: Microsoft’s Request for Help

Scaling Public Folder Hierarchy in Exchange Online
Introduction to Public Folders
Public folders provide a shared space where users in an organization can store, share, and collaborate on files. A public folder is a folder that is stored on a Microsoft Exchange server and is accessible to multiple users in an organization. Public folders are a part of the Exchange Online service and are available to all users with an Exchange Online mailbox.Challenges in Scaling Public Folder Hierarchy
One of the challenges that organizations face when using public folders is that the hierarchy can become large and unwieldy. As the number of public folders grows, the performance of the Exchange Online service can be impacted. As a result, it is important to ensure that the public folder hierarchy is designed and managed in such a way that it is optimized for performance.

Best Practices for Scaling Public Folder Hierarchy
There are several best practices for scaling public folder hierarchy that organizations can follow in order to ensure optimal performance.

1. Utilize Nested Folder Structures
Organizations should utilize nested folder structures when creating public folders. By utilizing nested folder structures, organizations can reduce the number of folders that need to be managed and maintained. This can help to reduce the complexity of the public folder hierarchy and improve the performance of the Exchange Online service.

2. Implement Folder Retention Policies
Organizations should also implement folder retention policies in order to ensure that the public folder hierarchy is not overloaded with unnecessary folders. Retention policies allow organizations to define a set period of time after which a folder is automatically removed if it has not been modified. This can help to keep the public folder hierarchy organized and optimized for performance.

3. Monitor Public Folder Performance Regularly
Finally, organizations should monitor the performance of the public folder hierarchy on a regular basis. This can be done by using the Exchange Online PowerShell cmdlets to analyze the performance of individual folders as well as the overall hierarchy. This will allow organizations to identify any areas where improvements are needed and take the necessary steps to ensure that the public folder hierarchy is optimized for performance.

Conclusion
Public folders provide organizations with a shared space where users can store, share, and collaborate on files. However, it is important to ensure that the public folder hierarchy is designed and managed in such a way that it is optimized for performance. By following the best practices outlined in this article, organizations can ensure that their public folder hierarchy is optimized for maximum performance.
References:
Help us scale public folder hierarchy in Exchange Online

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